Restoring Your Peace of Mind after an insurance claim

Insurance Claim Repairs in New Orleans

Dealing with storm damage, water intrusion, fire damage, or mold concerns is stressful. The insurance claim process can make it even worse if the scope is unclear or the wrong steps happen at the wrong time.

At Riverbend Renovation, we help homeowners navigate insurance-related repairs with clear communication, accurate planning, and experienced reconstruction management.

Call Riverbend Renovation now: 504-215-8825

Storm, Water, Fire, Mold, and Property Damage Repairs

We assist homeowners with insurance claim repair projects related to:

Hurricane and storm damage
Wind damage
Roof leaks and water intrusion
Flooding and water damage
Fire and smoke damage
Mold-related concerns
Tree damage
Emergency stabilization and temporary repairs

Whether the damage is obvious or hidden behind walls, floors, and ceilings, our team can help you identify what needs to be repaired and guide the process forward.

Homeowners discussing an insurance claim

The First Priority Is Preventing Further Damage

After damage occurs, the most important step is stopping the situation from getting worse.

That may include temporary dry-in work such as tarping, board-up, leak control, or coordination with mitigation contractors to begin drying. Fast action can prevent secondary damage and reduce the chance of mold.

We can help coordinate trusted emergency services quickly.

Call Riverbend Renovation: 504-215-8825

Mitigation vs Remediation vs Reconstruction

Insurance claims often involve three separate phases, and it is important for homeowners to understand the difference.

Mitigation refers to emergency action taken to prevent additional damage, such as drying, tarping, water extraction, or temporary stabilization.

Remediation refers to addressing specific hazards like mold, contaminated materials, or unsafe conditions.

Reconstruction is the rebuild phase, where the home is restored to pre-loss condition, including drywall, flooring, cabinetry, trim, paint, and full interior rebuild work.

Riverbend Renovation is primarily a reconstruction and general contracting company, which means our expertise is in rebuilding your home correctly after the damage has been properly documented and stabilized.

Water Damage and Mold Require Fast, Documented Action

In New Orleans, moisture spreads quickly and mold can develop fast. Proper drying and documentation early in the process can make a major difference in how smoothly a claim moves forward.

The owner of Riverbend Renovation has over a decade of experience dealing with storm and insurance-related damage and holds:

IICRC Certified Commercial Drying Specialist
LSLBC Licensed for Mold Remediation

Riverbend Renovation is not a water mitigation or mold remediation company. We coordinate with trusted licensed professionals who specialize in those services and understand how to properly document claim-related work.

We Coordinate With Adjusters and Support Inspections

Insurance claims often require multiple site visits. It is common for important scope items to be missed during the first inspection, especially when damage is behind walls, under flooring, or inside ceilings.

We frequently coordinate site visits and meet with adjusters when needed to help ensure the full scope is properly identified.

Our process may involve multiple visits and subcontractor input, because accurate scope comes before accurate pricing.

Scope Matters More Than the Estimate Number

Insurance repair work is not about choosing the lowest number. It is about identifying what is required to restore the home correctly.

Missing scope items can lead to delays, out-of-pocket expenses, or incomplete repairs.

At Riverbend Renovation, we focus on defining the full scope of work before reconstruction begins. This helps avoid confusion and protects homeowners from avoidable problems later.

Mitigation Happens Immediately. Repairs Start After Scope Agreement.

Temporary repairs and mitigation should happen immediately to prevent additional damage.

However, major reconstruction should not begin until the scope is clearly defined and there is agreement on what is being repaired.

This approach helps reduce disputes, delays, and unexpected changes during construction.

You Have the Right to Choose Your Contractor

Homeowners always have the right to choose their own contractor.

Insurance representatives may suggest “program contractors” or preferred vendors. While these options may sound convenient, homeowners should understand that these contractors often operate under insurance-driven pricing expectations and administrative requirements.

Choosing your own contractor gives you more control over quality, communication, and the final result.

If you have questions about how this works, call us.

504-215-8825

Why Getting Multiple Bids Can Be Counterproductive

Adjusters sometimes suggest homeowners get multiple bids, but this often creates confusion and delays.

Most homeowners are not comparing bids line-by-line for scope completeness. Some contractors may leave out key items to appear cheaper, lock down the job, and then cut corners or attempt to add costs later.

The correct scope matters more than the lowest price.

Riverbend Renovation bases project planning on real subcontractor input and real material costs, not insurance pricing systems.

Reconstruction and Restoration Services

Once the scope is clear, Riverbend Renovation can manage full reconstruction and restoration work such as:

Drywall and insulation replacement
Flooring removal and installation
Trim and carpentry repairs
Cabinetry replacement
Interior painting
Structural repairs
Bathroom and kitchen rebuilds
Full home restoration after loss

Many homeowners also choose to upgrade finishes during reconstruction, and we can help plan those improvements clearly.

We also offer financing options for qualified homeowners.

Serving New Orleans and Surrounding Areas

Riverbend Renovation provides insurance-related repair and reconstruction services across the Greater New Orleans area, including Uptown, the Garden District, Mid-City, Lakeview, Gentilly, Carrollton, Audubon, the Irish Channel, Broadmoor, Freret, Bywater, and the Marigny, along with Metairie, Old Jefferson, River Ridge, Harahan, Kenner, and English Turn. We also work with homeowners in Marrero, Destrehan, Mandeville, Covington, and Slidell.

If your home has storm damage, water intrusion, fire damage, or mold concerns, call now.

Call Riverbend Renovation: 504-215-8825

Frequently Asked Questions

Please reach us at info@riverbendrenovation.com if you cannot find an answer to your question.

Do I have to use the contractor my insurance company recommends?

No. Homeowners have the legal right to choose any contractor they want. Insurance companies may suggest a “preferred” or “program” contractor, but you are not required to use them. Choosing your own contractor often results in better communication, clearer scope, and higher-quality repairs.

Should I start repairs right away after storm or water damage?

Mitigation and temporary repairs should happen immediately to prevent further damage. However, major reconstruction work should not begin until the scope is clearly documented and there is agreement on what work is being repaired. Starting repairs too early can create confusion in the claim process.

What is the difference between mitigation, remediation, and reconstruction?

Mitigation is emergency work to stop damage from spreading (drying, tarping, extraction). Remediation is hazard-related work such as mold removal and containment. Reconstruction is the rebuild phase, where drywall, flooring, cabinetry, and finishes are restored.

Can you meet with my insurance adjuster?

Yes. We often coordinate site visits and meet with adjusters when needed. Having the contractor present can help ensure important scope items are not missed, especially when damage is not obvious.

Do insurance estimates always include everything needed to rebuild correctly?

Not always. Insurance estimates often rely on assumptions and standardized pricing systems. In many cases, key scope items are missing because the adjuster cannot see behind walls, under flooring, or inside ceilings. That is why accurate scope definition is critical.

Why do adjusters ask homeowners to get multiple bids?

Adjusters may suggest multiple bids, but this can be counterproductive. Most homeowners are not comparing bids based on scope completeness. Some contractors may leave out important work to appear cheaper, lock down the job, and then cut corners or attempt to add costs later. The correct scope matters more than the lowest price.

What types of damage do you help with?

We assist with hurricane and storm damage, wind damage, roof leaks, water intrusion, flooding, fire and smoke damage, mold-related concerns, tree damage, and emergency stabilization.

Do you do mold remediation?

Riverbend Renovation is a general contracting company. We coordinate with licensed professionals who specialize in mold remediation when needed. The owner also holds advanced certifications and licensing related to drying and mold, which helps ensure the project is managed correctly and documented properly.

Does insurance cover mold?

Many insurance policies limit or exclude mold coverage, and coverage can vary widely. The best way to protect yourself is to act quickly, document moisture conditions, and begin proper drying and mitigation immediately.

Can you help with emergency tarping or temporary repairs?

Yes. Temporary repairs like roof tarping and dry-in work are often critical after storms. We can help coordinate trusted subcontractors to stabilize the home and prevent further damage.

When does reconstruction work actually begin?

Reconstruction typically begins after mitigation is complete and the scope of work is clearly defined. We believe repairs should not begin until there is alignment on what work is being performed to avoid delays and misunderstandings.

Do you offer financing for insurance-related repair projects?

Yes. Financing is available for qualified homeowners. If you are facing major repairs and need options, we can discuss financing as part of the planning process.

How can I avoid storm repair scams?

Always verify that your contractor is licensed in Louisiana. Homeowners can confirm licensing through the Louisiana State Licensing Board for Contractors (LSLBC). If someone cannot provide licensing information, that is a major red flag